Consultancy Online For Projects: Terms and Conditions
Consulting company for projects. Need custom writing services or research project help? Be it writing project proposal, essay writing services, research paper help (ex: scientific paper writing, psychology research papers), resume preparation or resume writing services, article rewriting service, manuscript writing reviews, imaginative writing tutorials, creative writing (ex: kids story writing), seo content writing, blog writing services, newsletter writing services, technical writing, consulting business writing, English writing help, etc, our custom writing company offer professional writing help or quality writing services. Against other writing research firms, the online writing tutors or research consultants international experts of our company offer best help with writing work, research editing & so on.
Preferring to hire our ‘Research Writing’ company which provides research, writing, knowledge processing, business processing and other wide range of services is highly appreciated. In turn we promise to extend you the best available quality. Prior to placing an order it is suggested that you should go through our terms and conditions and satisfy yourself about the comprehensibility of the user agreement. Placing of order implies that you are agreeable to our terms and conditions in its full content. It is also comprehensible that such conformity is purely to entail you with a unique research writing document or other services or products pertaining to your needs. With acceptance of such terms and conditions it is implied that you have approved to utilize your credit card and other mode of payments with the total amount as per the condition in lieu of the research materials or other services or products as shown in your order. By executing an order of payment it would also be understood that you are of legal age to purchase our services or products. It is to be cautioned that illegal use of unauthorized credit cards will be reported to concerned legal enforcement agencies for onward inquiry and legal action. Our contacts to the cyber crime prevention authorities are frequent and such fraudulent activities will be handed over for prosecution instantly.
The orders of the company are processed only after the payment by the customer is made fully, (excluding for web designing services and any other specifically mentioned or agreed services. There should be written communication from us in case if we agree to a part payment for any service). The work on the order is not initiated till the receipt of full payment or in cases of specifically agreed terms of payment. We are not accountable for the failure of the customer for not rendering the payments on time. After paying the order amount in full, you are at the liberty to utilize our products and services. See more details of the process of placing an order and other details after making payments till the receipt of your completed order is available on the order process page of our website. This link is highlighted in red colour heading on the right hand side of this page.
The customer is at liberty to use a membership discount to avail the service at a lesser price in case the customer is entitled to the same or the membership discount is available at a certain time. All information of membership discount is available on our company website through which the customer places the order. If no membership is available when the customer is placing the order, then the discount will not be included in the order and payment form. Further special offers or discounts (if available at any particular time) on the company’s products and services may not be clubbed together under a single transaction and cannot be combined with any added services.
SECURITY & PRIVACY
Safeguarding the data relating to the orders and payments of the customers and completely eradicating the possible fraud is our prime concern. Therefore, it is the duty of the customer to promptly attend to the verification query on the billing data so as to cater to the guidelines of our anti-deception system. The company is obliged by the authorities along with merchant providers and bank to protect the credit card holders who purchase from it. Hence, because of the nature of the company’s business, type of product and the reality that it is delivered through electronic means, no hand written signature is needed as the proof of delivery.
The company reserves the right to request the customer to provide:
-photocopy of the credit card of the customer (the digits except the last 4 ones)
-photocopy of the passport of the customer (or copy of visa for international students)
-photocopy of the official ID of the customer (Drivers License or other ID issued by the Government)
-authorization code from the customer’s bank.
The above stated documents may be prepared by a scanner, digital camera or a cell phone with camera. Documents provided by the customer to clear the verification process is never shared with any third parties. The copies which are requested are used exclusively for verification of the customer’s identity and not any other purpose. From the security point of view of the customer, the company never stores files and documents which are sent for verification. These are purged/deleted following completion of the verification process.
When requested to verify the billing information of the customer, it remains the customer’s exclusive responsibility to comply immediately to ensure that the billing information fulfils the company’s fraud prevention policies and practices.
The verification processes are scheduled to be completed within the following deadline. For the orders for which the gestation period are ranging from 2 days to 10 days and over, the billing information are required to be completed within the 6 hours so as to confirm to the inherent warranties and guarantee. When the delivery is required within 12 to 24 hours the billing information is required to be verified within one hour so as to confirm to the inherent warranties and guarantee. When the delivery is required within 12 hours the billing information is required to be verified within 30 minutes so as to confirm to the inherent warranties and guarantee. In case the customer fails to comply with the deadline, it would be considered as violation of the terms and conditions of this agreement and there would be forfeiture of any claim to the implied guarantee or warranty agreed upon.
Any illegal use of a stolen credit card is prohibited by law and will be reported to the appropriate legal enforcement agencies for further investigation. The company works in close association with the authorities to fight cyber crime and report all counterfeit orders for prosecution purposes.
If the customer intends to cancel orders which has a deadline of over 24 hours, then cancellation has to be made within 3 hours following the completion of the payment processing. In case of short order deadlines of within 12-24 hours, order once placed cannot be cancelled and no refund would be given. This is because the expert assigned for doing your work would have started work and completed a significant portion of the order. Further our company reserves the right to cancel an order if the customer has violated the terms and conditions of this terms of agreement such as sending personal details or asking personal details to the expert assigned for your task, in case of absence of cooperation/communication from the customer’s end that affects order completion or a suspicion by the company that the customer has acted in a fraudulent manner. Under these circumstances, the company would cancel the order and does not refund the payment. However if any expert is not available for doing your project at the given time, then the order would be cancelled and payment would be refunded after deducting the transfer charges if any applicable.
INSTRUCTIONS FOR ORDERS
An order is placed with our company by filling the order form given in our website. There are two parts to filling the order form. First part is the ‘new customer registration’ section in the form. This section is applicable for new customers. In case you are an existing/old customer, then you need not fill up the ‘new customer registration form’. You just need to fill the ‘Existing/Old Customer Login’ details using the ‘Email ID’ and ‘Password’ with which you had done the registration earlier. After that the ‘Project Details Order Form’ has to be filled. Both the new customer and old/existing customers need to fill all the section of the ‘Project Details Order Form' to state the order details. To specifically mention, in the ‘Project Details Order Form’, there are 2 important sections: the ‘Order Instructions’ section and ‘Additional Materials’ sections. In the ‘Additional Materials’ section of the ‘Project Details Order Form’, customer can upload any files related to the order. However while filling the ‘Order Instructions’ section and ‘Additional Materials’ section, customer must not mention/type the personal details (such as the customer’s phone no, email ID and any other personal details) for a second time. These details had been already been stated earlier in the ‘Customer Registration’ section. Further in the ‘Order Instructions’ section and ‘Additional Materials’ section in the ‘Project Details Order Form’, customer must not type in our company details (such as website link, name of company or any other company related information). The ‘Order Instructions’ section and ‘Additional Materials’ section are kept strictly for stating only the information or guidelines relating to the project order. Hence customer need to state only the guidelines or descriptions of the project in the ‘Order Instructions’ section and ‘Additional Materials’ section and must not state any of the customer’s personal details or about our company details. The customer is to strictly abide by this. The other parts of the form need to be correctly filled to give us the correct details of the order.
Further it is presumed that the instructions of the customer are as comprehensible as possible. The customer must be clear and be careful while filling the order form and give complete details of the project. In cases where instructions lack clarity, and if situations warrant additional instructions from the customer for order completion, but the same is not complied within the required time schedule, the company cannot fulfill any implied warranty or guarantee and in such situations it cannot be held responsible. The customer should note that upon completion of the order any request for revision must only be based on requirements stated during the initial stage and limited to the original order description only. Alterations if any, from the initial instructions of the order will be termed as “editing”. This will be considered an additional service and the company will not undertake any revision request free of cost that is dissimilar or different from the original order requirements and/or descriptions and these new requests will be charged. In case of ambiguous instructions and failure to correct the instructions within the timeframe, the customer is required to place a new order and is not eligible for any refund. This is due to the fact that the expert has already been assigned and would be working on the order. Only after receipt of the full payment, the order is transmitted to the writer or other professional assigned for the job. Except web designing orders, the working schedule will commence only after receipt of the full payment.
All key instructions and additional requests must be received by us not later than before a writer or any other expert is assigned to the customer’s order or based upon the time frame given below. Shown below are the deadlines wherein the customer is required to comply with regard to submitting your instructions.
14 days & above deadline: Instructions must be received within the first 24 hours.
12-14 days deadline: Instructions must be received within the first 20 hours.
10-12 days deadline: Instructions must be received within the first 16 hours.
8-10 days deadline: Instructions must be received within the first 14 hours.
6-8 days deadline: Instructions must be received within the first 10 hours.
4-6 days deadline: Instructions must be received within the first 8 hours.
2-4 days deadline: Instructions must be received within the first 6 hours.
24 hours-48 hours deadline: Instructions must be received within the first 4 hours.
12 hours-24 hours deadline: Instructions must be received within the first 1 hour.
12 hours-or less deadline: Instructions must be received within first 30 minutes.
Not complying with the deadlines so specified will lead to infringement of the agreements and forfeit any claim for inherent warranty and guarantee. It is of prime importance that you should assess the instructions so as to confirm that you have included all relevant details and information. Since the work is initiated from your instructions, we necessitate that they are comprehensible. When the instructions are not comprehensible and no rectification is provided within the timeline, claim to inherent warranty and guarantee cannot be fulfilled. Any changes in these instructions will be construed as additional work and will be come under the purview of ‘additional work’ for which additional payment will be required. In case of failure to adhere this requirement will result in a violation of this agreement and will result in forfeiture of any claim to the implied warranty or guarantee.
SOURCES FOR ORDERS
The writer or any other expert professional assigned for doing orders is permitted to use any relevant source available for the completion of the work order i.e. books, journals, newspaper, interview, web-based publications etc, unless the customer specifically mentions some specific sources to be used or others to be excluded. Any additional information which might be valuable for the writing process is greatly acceptable. In case you specify that some sources are needed or are important for the completion of your work, then the same must be made available to us as soon as possible within the necessary time schedule stated below. It is the duty of the customer to supply those materials, at the time of registering orders or within the following time frame, for sources which are obscure, rare, not open sources and not accessible to general public.
The sources are to be supplied within the following time limit:
14 days & above deadline: Sources must be received within the first 24-48 hours.
12-14 days deadline: Sources must be received within the first 20-30 hours.
10-12 days deadline: Sources must be received within the first 16-20 hours.
8-10 days deadline: Sources must be received within the first 14-16 hours.
6-8 days deadline: Sources must be received within the first 10-12 hours.
4-6 days deadline: Sources must be received within the first 8-10 hours.
2-4 days deadline: Sources must be received within the first 6-8 hours.
24 hours-48 hours deadline: Sources must be received within the first 4 hours.
12 hours-24 hours deadline: Sources must be received within the first 1 hour.
12 hours-or less deadline: Sources must be received within first 30 minutes.
Not complying with the time frame is treated as infringement of the terms and conditions and will not be entitled to any warranty or guarantee. Our company will not be held liable for any delays caused because of lack of receipt of the additional material or the indifference on the part of the customer in general. As we work online, we assume that you have access to every device crucial for sending and receiving information through the internet.
ACCURATE CONTACT DETAILS OF CUSTOMERS
At the time of filling the order form, it is the exclusive duty of the customer to register through a valid email address and mention the correct telephone number where the customer can be contacted (mobile and home). During order preparation, several situations may arise when contacting with the customer is most essential. Order completion might affect in the absence of provision of a valid email address or correct phone number which will amount to breach of terms and conditions of this agreement. This may result in forfeiture of any claim to the implied warranty or guarantee by the customer.
TRACKING ORDER VIA THE CLIENT ACCOUNT
Once payments are received at our end, the work would be started and the customer can keep track of the status of the order via the individual client account. The client account system we adopt is very simple and handy for communication. Via the client account, the customer can track the status of their orders and also upload documents to admin or writer/expert, download completed order, return the order for revision if needed and send messages to admin and writer/expert. It is the responsibility of the customer to have a regular check of the client account and emails frequently so as to attend to any queries, concern or supplementary guidelines required by the expert assigned or by our company for doing your work. Overlooking the client account system or not responding to the emails and queries on the client account system send by the admin or the expert assigned for your task will not justify for refund for the services or products undertaken. Overlooking the client account would result in forfeiture of any claim to the implied warranty or guarantee by the customer. In case of any difficulty in using the system it is suggested that you should get in touch with our customer support team at any moment for guidance. The order can also be put on hold due to non-cooperation from the customer such as not responding to messages, not sending in accurate instructions required for completing the order, etc. And even after repeated attempts, there is still non-cooperation then the order would be cancelled by the company and no refund provided. Let us also inform that in any case of technical issues and the client account is not functioning at any time, then the completed order and any other information from the admin & expert (doing the customer’s work) would be send to the customer’s email ID. It is the responsibility of the customer to check his/her emails ID from time to time along with checking the client account.
CONTACT WITH EXPERT ASSIGNED FOR CUSTOMER’S WORK
You being our customer need to maintain utmost integrity when dealing with the expert professional assigned for your work. In case if we provide you direct access to the expert assigned for your task, you are advised not to pass on any of your personal details such as name, address, country, email ID, phone numbers and other personal details to the expert assigned for your work under any circumstances. When sending any documents/files, messages and other details relevant to the completion of the order to the expert assigned for your task, the customer may maintain utmost secrecy with regard to his/her personal details. Moreover, if any expert assigned for the customer’s work is asking the customer for these personal details, the customer is advised to inform the admin/team of our company via email or using the client account messaging system which will be allotted to the customer once the customer make the payments for his/her orders. This is for the personal security of the customer and for the security of the expert assigned for the order. We have access to all files/documents and all messages sent and received between our customers and our experts. Hence we expect our customers to maintain utmost integrity when dealing with the experts assigned for the work. If this trust is breached, wherein we show you proof of the breach of trust, then the client account of the said customer would be deleted and order would be cancelled with no return/refund of payment.
DELIVERY OF ORDERS--DOWNLOADING COMPLETED ORDERS
Our ‘Research Writing’ company accomplishes for the utmost contentment of our customers. However when the product or service is delivered to the customer via the client account, it is the responsibility of the customer to download the same from the client account allotted to the customer and hence our company would not be responsible in any way for any failure on the part of the customer to download the product or service provided by us. We do the best to cater to your needs by having the best technology, however managing of the updated software and updated contact data is the responsibility of the customer. The issues of delivery of orders pertaining to spam filters, wrong customer details such as wrong emails, and low quality internet connectivity or overall negligence cannot be attributed to the company as it is not under the control. It is the exclusive responsibility of the customer to provide correct contact information to the company.
Excepting the services that we create, write or draft on our own, we never take any responsibility of the files that you submit to us for using our editing, proofreading, formatting services. This is because the files which are not originally written/made by us will not be scrutinized or assessed for plagiarism.
USING OUR DELIVERED SERVICES/PRODUCTS
The customer shall agree that you shall not publish, circulate, transfer, present or produce services or products purchased from our company without giving credit to the services of the company and shall refrain from using our services or products in any fraudulent manner. Our company is not in way responsible for the legal or any procedural action which might evolve out of the use of our services & products. The condition you agree upon is to cover, defend & to hold harmless our company and our websites for any illegal use of the materials that you involve in with the product or services purchased from our company.
Payments once made are non-refundable except for specifically mentioned. Only in three specific cases will the orders be refunded such as (a) no experts are available to work on your order (b) wherein the same order has been charged twice or more—then the additional orders will be refunded. The customer is entitled for a 100% refund when he/she is able to produce receipts for the two transactions made. But no refund will be admissible, it the customer will have pre-approved the two orders. (c) customer cancels the order within 3 hours (and not more hours) for orders exceeding 24-hour deadline of the placement of the order. In case of short order deadlines of 6-24 hours, order once placed cannot be cancelled and hence there would be no refund whatsoever, since the expert would have already completed a major part of the order by that time. The refunds applicable would be made deducting any transfer charges charged by the gateway payment companies.
In no other cases, other than the 3 specific cases mentioned, will the orders placed be refunded.
If the customer is keen on a specific writer or expert, the company will never be responsible for failure of the preferred writer/expert to submit the desired quality or in a timely manner. In these cases, no refund can be guaranteed.
The most convenient way to communicate is through the customer or client account. It is the sole responsibility of the customer to check the customer or client account to deal with any queries, concerns or such other instructions needed by the writer or expert. Failure to check or using the customer or client account at regular intervals shall not provide you sufficient grounds for a refund. Nevertheless, in case of any uncertainly over use of the customer or client account, you are free to contact the admin or customer support team during any point of time for assistance.
In case the customer is not satisfied with the quality of work, (which happens only in the rarest of the rare cases as we ensure highest quality work to our customers), the work would be revised (at no extra pay for original instructions where were made at the placement of order) and not refunded under any circumstance. The revisions would be done in case the original instructions of the order were not followed and if any new instructions are brought out by the customer, then the customer would have to pay additional for new instructions.
Further our orders do not have any issues of plagiarism as they are properly referenced and reference sources provided if applicable. Also our experts and quality assurance department ensure to check them with plagiarism checking sources before sending them across to customers. Hence plagiarism has never occurred in our company so far. In case any issues of plagiarism are there with proof, you can send them to admin and admin will ensure that the work is revised or handed over to a new expert as the matter suits. However plagiarism can never be a ground for refund as we have sufficient methods to ensure that such things do not happen in the first place and even in the rarest of the rare incidents if it happens, the work will be revised at no extra pay.
In case the delivery of work is delayed (beyond several days of deadline) because of unforeseen circumstances (which happens very rarely in our company as we ensure our experts to follow deadlines), please be informed that deviation of delivery time is not liable for refund.
It is the sole responsibility of the customer to check his/her client account provided to address any concerns, queries, or such other instructions which are required by the expert provided for the customer’s work. Failure of the customer to check and reply to the messages or and send information to the expert at regular intervals shall not provide any grounds for a refund. In case, if the expert is not responding to customer messages or has delayed the work beyond several days of deadline (which happens only in rare cases or in unforeseen circumstances as we have strict guidelines for our experts to ensure customer satisfaction), customers can contact the admin and admin will ensure that the expert addresses your concerns with immediate effect.
The revision of the order delivered is a complementary service of the company so as to ascertain the complete satisfaction of the customers. The customers can request for revisions/amendments thrice free of cost, without changing the original instructions of the order. It is to be strictly noted that the initial guidance for the order remains unchanged so as to confirm to our revision conditions or else the revision request will be rejected. Any variation from the original order guidance is taken as a case of ‘editing’, which is a supplementary service and the company will not execute any free revision request since it differs from the initial conditions of the original order. The requests for free revision are accepted up to 14 days from the delivery date. In short, the revision of the order would be undertaken if the revision request caters to such conditions. On completion of the timeframe it is presumed that the customer is fully satisfied and no revision is required. In this direction we assure you to make you fully content and will work with you with pleasure to sort out any problem, if any arises within the time frame. If the customer is not able to comply with the time frame and has finished the 3 (three) revision requests, the customer may opt to revise the order for a nominal charge. The customer has to email us via the client account with the relevant details and ask us for the revision charges and how to do the payments. If the revision charges are acceptable to the customer, he/she can go ahead and make the payments.
Our consulting online company’s quality assurance department reserves the right to restrict the number of revisions or dismiss revision requests in cases such as, but not limited to: alterations in initial order details; returning the work for unreasonable reasons; taking undue advantage of the expert assigned for your task and clear misuse of the revision option to the customer’s or customers advantage.
Our customers may be mailed on the special offers, discounts and other relevant information pertaining to the customers.
AMENDMENTS TO AGREEMENT
ABIDING BY THE TERMS AND CONDITIONS
The execution of order or making payments implies on your acknowledgement to reading and having comprehensibility of these ‘Terms and Conditions’ entailed on this page and adherence to the requisite agreements. You also confirm that no supplementary warranty and guarantee apart from the aforementioned policies and terms and conditions will be admissible. You also agree that you are of legal age to purchase our products/services and shall not misuse our products or services for any wrong doing such as illegal use of unauthorized credit cards, submitting the documents in your own name with any institutions without giving credit to the work and other illegal activities. By making the purchase of our services and products, you consent to hold harmless and withdraw any future liability against our ‘Research Writing’ company providing writing & research services and other project services.